Customer Care

You’ve purchased a Southvine home and are now part of the Southvine Family. Welcome home.

Southvine Homes is dedicated to providing a complete customer experience before, during and after you move into your new home.
Our Customer Care team is committed to ensuring you have a remarkable experience with Southvine Homes. 

Homebuyers Warranty

Your new home will be enrolled into the Southvine Homes Warranty Program at closing. The warranty document you receive from 2-10 Home Buyers Warranty at closing clearly defines our warranty obligations to you. Southvine Homes warranties the first year of workmanship and materials with 2 years of systems coverage, and for 10 full years, 2-10 Home Buyers Warranty will warrant your home is free of structural defects, as defined in our warranty documentation.

Click Here to Submit Warranty Request

Protecting Your Home

With 2-10 HBW, you know what to expect when the unexpected happens.

As an industry-leading home warranty company, 2-10 HBW provides the most comprehensive warranty plans in the U.S. A warranty plan from 2-10 HBW makes protecting your home simple and provides you peace of mind.